6 Reasons Why Your Business Needs Customer Onboarding

What is Customer Onboarding?

6 Reasons Why Your Business Needs Customer Onboarding. Hurree — The Segmentation Company.
Slack Example. 6 Reasons Why Your Business Needs Customer Onboarding. Hurree — The Segmentation Company.
Birchbox Example. 6 Reasons Why Your Business Needs Customer Onboarding. Hurree — The Segmentation Company.

Does My Business Need Customer Onboarding?

Over 90% of customers think that companies ‘could do better’ when it comes to onboarding new customers. Hurree.

The Benefits of Delivering a Great Onboarding Experience

  1. They don’t understand your product
  2. They don’t obtain any value from it

1. Increased Customer Loyalty

80% of people have deleted an app because they didn’t know how to use it. Hurree — The Segmentation Company.

2. Decreased Customer Churn

6 Reasons Why Your Business Needs Customer Onboarding. Hurree — The Segmentation Company.

3. Increased Revenue & Lifetime-Value (LTV)

80% of a company’s future revenue can come from just 20% of existing customers. Hurree — The Segmentation Company.

4. Word-of-Mouth Marketing

5. Reduced Customer Issues & Queries

74% of people are likely to switch brands if they find purchasing too difficult. Hurree — The Segmentation company.

6. Lower Acquisition Costs

Conclusion

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Hurree

Hurree is a Pinboard for your Analytics 📍 Collect data from across all of your tools to create effortless company reports on one dashboard ➡ www.hurree.co